We're excited to launch our Customer Support Portal to our customers. This is an enhancement to our Customer Support logging process, allowing you to track and view all your queries in one place.
This enhancement is based on your feedback, to give you greater visibility and control of your information. In the Portal you can:
Create Customer Support cases
View, edit and update your current and resolved cases
Get real-time updates on the status of your support case
Access your Case Dashboard
To better help you understand how to use the Customer Support Portal, click below for a quick video guide, or get started now to login:
We encourage you to use the Customer Support form so that we can prioritise your case and get back to you in the quickest way possible.